{"id":30,"date":"2022-02-14T13:21:36","date_gmt":"2022-02-14T13:21:36","guid":{"rendered":"https:\/\/kinsta.cavehill.uwi.edu\/about\/student-experience-team\/"},"modified":"2025-09-22T16:49:39","modified_gmt":"2025-09-22T20:49:39","slug":"student-experience-team","status":"publish","type":"page","link":"https:\/\/kinsta.cavehill.uwi.edu\/about\/administration\/student-experience-team\/","title":{"rendered":"Student Experience Team (INPLAIS)"},"content":{"rendered":"<section>\n<div class=\"container p-0\">\n<div class=\"row\">\n<div class=\"col\">\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>Location<\/h3>\n<p>\t\t\t\t\t\tThe Student Experience Team (SXT) is located on the first floor of the CLR James Building, near the entrance to the Main Campus.<br \/>\n\t\t\t\t\t\t&nbsp;\n\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>Role<\/h3>\n<p>\t\t\t\t\t\tThe Student Experience Team supports the continuous enhancement of the quality of students\u2019 learning and service experience at The UWI Cave Hill Campus. We support Faculties and administrative units in the design and delivery of student-centred academic programmes, administrative services and support services by conducting market and institutional research. We also coordinate processes for monitoring the quality of the student experience and strengthening the culture of student-centredness on Campus.<br \/>\n\t\t\t\t\t\t&nbsp;\n\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>Services<\/h3>\n<ul>\n<li>Market research to support academic programme proposals<\/li>\n<li>User research to inform the design or re-design of services for students<\/li>\n<li>Administration of UWIchoice (UWI Cave Hill Online Insight Community for Enhancement), providing on-demand insight for service and programme enhancement <a href=\"http:\/\/www.uwichoice.ning.com\">www.uwichoice.ning.com<\/a><\/li>\n<li>Course experience reviews of academic and co-curricular courses <a href=\"http:\/\/kinsta.cavehill.uwi.edu\/courseexperience\">kinsta.cavehill.uwi.edu\/courseexperience<\/a><\/li>\n<li>Non-academic learning experience research, including reviews of student orientation and career events, and personal development programmes<\/li>\n<li>Training on the Campus\u2019 Quality Management System<\/li>\n<li>PULSE Points programme (Positioning the University to Lead through Service Excellence) administration, promoting a culture of student centredness and service excellence <a href=\"https:\/\/kinsta.cavehill.uwi.edu\/PULSE\">www.cavehill.uwi\/PULSE<\/a><\/li>\n<\/ul>\n<p>\t\t\t\t\t\t&nbsp;\n\t\t\t\t\t<\/p><\/div>\n<\/p><\/div>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>Office hours<\/h3>\n<p>\t\t\t\t\t\tMonday \u2013 Friday, 8:30 am \u2013 4:30 pm<br \/>\n\t\t\t\t\t\t&nbsp;\n\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"lc-block\">\n<hr>\n<p>&nbsp;\n\t\t\t\t<\/p><\/div>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>Contact us<\/h3>\n<p>\t\t\t\t\t\t<strong>Mrs. Koelle Boyce<\/strong><br \/>\n\t\t\t\t\t\tQuality Assurance Coordinator<br \/>\n\t\t\t\t\t\tTel: (246) 417-4813<br \/>\n\t\t\t\t\t\tEmail: <a href=\"mailto:koelle.boyce@cavehill.uwi.edu\">koelle.boyce@cavehill.uwi.edu<\/a><\/p>\n<p>\t\t\t\t\t\t&nbsp;<strong>Ms. Joelee Lowe<\/strong><br \/>\n\t\t\t\t\t\tResearch Associate<br \/>\n\t\t\t\t\t\tTel: (246) 417-4605<br \/>\n\t\t\t\t\t\tEmail: <a href=\"mailto:joelee.lowe@cavehill.uwi.edu\">joelee.lowe@cavehill.uwi.edu<\/a><\/p>\n<p>Team email: <a href=\"mailto:studentexperience@cavehill.uwi.edu\">studentexperience@cavehill.uwi.edu<\/a><br \/>\n\t\t\t\t\t\t&nbsp;<br \/>\n\t\t\t\t\t\t&nbsp;<br \/>\n\t\t\t\t\t\t&nbsp;\n\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Location The Student Experience Team (SXT) is located on the first floor of the CLR James Building, near the entrance to the Main Campus. &nbsp; Role The Student Experience Team supports the continuous enhancement of the quality of students\u2019 learning and service experience at The UWI Cave Hill Campus. We support Faculties and administrative units [&hellip;]<\/p>\n","protected":false},"author":483,"featured_media":0,"parent":4,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"page-templates\/with-side-menu.php","meta":{"_acf_changed":false,"slim_seo":{"title":"Student Experience Team (INPLAIS) - About - The University of the West Indies at Cave Hill","description":"Location The Student Experience Team (SXT) is located on the first floor of the CLR James Building, near the entrance to the Main Campus. &nbsp; Role The Studen"},"iawp_total_views":11,"footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kinsta.cavehill.uwi.edu\/about\/wp-json\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kinsta.cavehill.uwi.edu\/about\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kinsta.cavehill.uwi.edu\/about\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kinsta.cavehill.uwi.edu\/about\/wp-json\/wp\/v2\/users\/483"}],"replies":[{"embeddable":true,"href":"https:\/\/kinsta.cavehill.uwi.edu\/about\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":8,"href":"https:\/\/kinsta.cavehill.uwi.edu\/about\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":591,"href":"https:\/\/kinsta.cavehill.uwi.edu\/about\/wp-json\/wp\/v2\/pages\/30\/revisions\/591"}],"up":[{"embeddable":true,"href":"https:\/\/kinsta.cavehill.uwi.edu\/about\/wp-json\/wp\/v2\/pages\/4"}],"wp:attachment":[{"href":"https:\/\/kinsta.cavehill.uwi.edu\/about\/wp-json\/wp\/v2\/media?parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}